The Shopsumer Institute
The Customer Journey Experts
Designing effective Customer Journeys with the Shopsumer Activation Strategy© since 2007.

Services
Driving efficient interaction along the Shopsumer Journey

Marketing-Mix Strategy
Creating the Marketing Strategy for the future
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Shopsumer & Customer Centricity
The entire organisation focused on the Shopsumer
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Omnichannel Strategy
Online and offline – fully integrated
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Shopsumer Insights
Market Research around the Shopsumer
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Shopsumer Activation Strategy
Building the perfect Shopsumer Journey
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Operational & Executional Excellence
Metrics and measurement for success
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Digital Engagement & Conversational Marketing
Digital Marketing with effective conversion
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Category Management & Merchandising
Building the Category Management Strategy and Tactics
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Revenue Growth Management
Analysing the profitability of each commercial investment
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